Shipping Policy

• In-stock sarees are dispatched within 2 working days of payment confirmation.
• Sarees requiring fall-and-pico or blouse stitching are dispatched within 5–7 working days.
• Made-to-order and custom-woven pieces follow the timeline quoted on the product page.

Orders placed on Sundays and public holidays are processed the next working day.

• Telangana and Andhra Pradesh: 2–3 working days after dispatch.
• Rest of India (metros): 3–5 working days.
• Rest of India (other pincodes): 5–8 working days.
• International: 7–14 working days, subject to customs clearance.

Enter your pincode on any product page to check serviceability and the estimated delivery date before you buy.

• Free insured shipping across India above the threshold shown in your cart.
• Below the threshold, a flat courier charge is calculated at checkout by pincode and weight.
• International orders are charged at actuals at checkout. Import duties, customs charges and local taxes are payable by the recipient and are not included in our prices.

We dispatch through our logistics partners' insured, tracked services. As soon as the parcel is handed over you receive an email with the courier name and AWB tracking number, and the same tracking is visible under your account → orders.

Please check your address and phone number carefully — we cannot change an address once the parcel is handed to the courier. Couriers make up to three delivery attempts. If all attempts fail or the address is incorrect, the parcel returns to us and we refund the order value less actual to-and-fro courier charges.

Please record an unboxing video for any parcel that arrives with a torn, wet or tampered outer packaging, and write to support@srichintamanivriti.com within 48 hours of delivery. Every shipment is insured, and verified transit damage is replaced or refunded in full.

Given the value of handloom silk, orders are prepaid. Where cash on delivery is offered on selected pincodes, it is shown at checkout and may carry a nominal handling fee.

For sending something back, see our Returns & Exchanges Policy and Refund Policy.